1. Who we are
Web Site Made Easy (“we”, “us”, “our”) provides web design, SEO, PPC, and e-commerce services, based in North Yorkshire, UK. This policy explains how we collect, use, and protect information when you visit wsme.co.uk or get in touch with us.
2. Information we collect
When you use our contact form, we collect your name, email address, phone number (optional), business name (optional), your area of interest, and the message you send us. When you browse our site, we may also collect standard analytics data such as your IP address, browser type, device type, and pages visited, via cookies and similar technologies.
3. How we use your information
We use the information you provide to respond to your enquiry, discuss potential projects, and provide our services. We use analytics data to understand how visitors use our site and to improve it. We will only use your details for marketing purposes if you’ve given us clear consent to do so.
4. Legal basis for processing
We process contact form data on the basis of your consent and our legitimate interest in responding to business enquiries. We process analytics data on the basis of consent, gathered via our cookie banner.
5. Cookies
Our website uses cookies to operate correctly and, where you consent, to gather anonymised analytics. You can control or delete cookies through your browser settings at any time.
6. Sharing your information
We do not sell your personal data. We may share information with trusted third-party services that help us run our business — for example, our website hosting provider, email service, and analytics tools — solely for the purpose of delivering our services to you.
7. Data retention
We retain contact form enquiries for as long as reasonably necessary to respond to you and maintain business records, and no longer than necessary for those purposes.
8. Your rights
Under UK data protection law, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data; object to or restrict our processing of your data; and request a copy of your data in a portable format. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
9. Data security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
10. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at hello@wsme.co.uk or 01751 458687.